Coaching reports allow supervisors to make quick notes, bookmark progress, set follow-ups, and specify goal markers. It gives coaches and supervisors the tools they need to measure, drive and document performance with a broader historical context. Clearview Coaching drives a culture of high performance, engagement, and learning.
It takes the guesswork out for supervisors by empowering them with the tools to proactively coach. It enables agents to learn and grow at the right pace.